Terms of service

Acceptance of Terms
By accessing and using the PawVortex website (pawvortex.com) and purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, do not use our website or services.

1. Use of Our Website

  • You must be at least 18 years old to make a purchase or create an account.

  • You agree to provide accurate and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree not to use our website for any illegal or unauthorized purpose.

2. Product Information

  • We strive to display product colors and images as accurately as possible, but monitor settings may affect appearance.

  • All product descriptions and pricing are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • Products are intended for consumer use only, not for resale.

3. Pricing and Payment

  • All prices are in U.S. Dollars (USD).

  • We reserve the right to correct any pricing errors, even after an order has been placed.

  • Payment must be made at the time of purchase using our accepted payment methods.

  • Sales tax will be calculated and added to orders as required by law.

4. Shipping and Delivery

  • Shipping times are estimates and not guaranteed.

  • Risk of loss and title for items pass to you upon delivery to the carrier.

  • You are responsible for providing a correct shipping address. We are not liable for packages sent to incorrect addresses provided by customers.

  • International customers are responsible for any customs duties, taxes, or import fees.

5. Order Acceptance and Cancellation

  • Your receipt of an order confirmation does not constitute our acceptance of your order.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or inventory limitations.

  • We may require additional verification before processing certain orders.

6. Returns and Refunds
All returns and refunds are governed by our Refund Policy, which is incorporated into these Terms of Service by reference. Please review our Refund Policy before making a purchase.

7. Intellectual Property

  • All content on our website, including text, graphics and images, is our property or the property of our licensors and is protected by copyright laws.

  • You may not reproduce, distribute, or create derivative works from our content without our express written permission.

8. User Content

  • By submitting reviews, comments, photos, or other content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display that content.

  • You represent that you own or have permission to use any content you submit.

  • We reserve the right to remove any user content that violates these terms or that we deem inappropriate.

9. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our data practices.

10. Limitation of Liability
To the fullest extent permitted by law, PawVortex shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our website

  • Any products purchased through our website

  • Unauthorized access to or alteration of your transmissions or data

  • Statements or conduct of any third party on our website

11. Indemnification
You agree to indemnify and hold harmless PawVortex, its owners, employees, and affiliates from any claims, damages, liabilities, and expenses arising from:

  • Your violation of these Terms of Service

  • Your use of our website

  • Your violation of any third-party rights

12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Your use of third-party sites is at your own risk.

13. Termination
We reserve the right to terminate or suspend your account and access to our website at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

14. Disclaimer of Warranties
OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

15. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

16. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action shall be brought in the courts located in Tarrant County, Texas.

17. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Force Majeure
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, acts of government, labor disputes, or technical failures.

19. Entire Agreement
These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and PawVortex regarding your use of our website and services.

20. Contact Information
For questions about these Terms of Service:
PawVortex
AL WAHAB MERCHANDISING INC
8517 Brushy Creek Trail
Fort Worth, Texas 76118
United States
Email: hello@pawvortex.com
Phone: +1 (682) 456-7090 (Monday-Friday, 10am-6pm CT)

Effective Date: These Terms of Service are effective as of 2026.

© 2026 PawVortex. All rights reserved.